Privacy Policy
We at 01 respect the privacy of everyone who visits this website and are committed to maintaining the privacy and security of the personal information of all visitors to this Website.
We view protection of your privacy as a very important principle. We understand clearly that You and Your Personal Information is one of our most important assets. We store and process Your Information including any sensitive financial information collected
We and our affiliates will share/sell/transfer / license / convey some or all of your personal information with another business entity to carry out any business activity or re-organization, amalgamation, restructuring of business or for any other reason whatsoever. Once you provide your information to us, you provide such information to us and our affiliate and we and our affiliate may use such information to provide you various services with respect to your transaction conducted on www.01.limited
Collection of Sensitive Personal Data or Information
01 may for the purpose of rendering its services, collect personal information such as:
Name, Gender, Residential / Correspondence Address, Telephone Number, Date of Birth, Marital Status, Social account Information, Email Address or Other Contact Information, KYC Status, Signature and Photograph, Bank account or other payment instrument details.
Transaction Information: We read SMS to retrieve OTP sent by 01 during login or transaction related authentication.
Updating or Reviewing Your Sensitive Personal Data or Information
You may upon written request to us review the sensitive personal data or information provided. 01 shall ensure that any personal information or sensitive personal data or information found to be inaccurate or deficient shall be corrected or amended as feasible.
Reasonable Security Practices for Protecting Information
01 uses commercially reasonable physical, managerial, and technical safeguards to preserve the integrity and security of your personal information. 01 cannot, however, ensure or warrant the security of any information you transmit to 01 and you do so at your own risk. Once we receive your transmission of information, 01 makes commercially reasonable efforts to ensure the security of our systems. However, please note that this is not a guarantee that such information may not be accessed, disclosed, altered, or destroyed by breach of any of our physical, technical, or managerial safeguards. To protect your privacy and security, 01 take reasonable steps (such as requesting a unique password) to verify your identity before granting you access to your account. You are responsible for maintaining the secrecy of your unique password and account information, and for controlling access to your email communications from 01, at all times.
Notification Procedures
01 provide notifications, whether such notifications are required by law or are for marketing or other business related purposes, to you via email notice, written or hard copy notice, or through conspicuous posting of such notice on our Website page, as determined by 01 in its sole discretion. 01 reserve the right to determine the form and means of providing notifications to you, provided that you may opt out of certain means of notification as described in this Privacy Policy.
Changes to Our Privacy Policy
Please note that this policy may change from time to time. If 01 change its privacy policies and procedures, 01 will post those changes on 01 website to keep you/users aware of what information 01 collect, how 01 use it and under what circumstances 01 may disclose it. Changes to this Privacy Policy are effective when they are posted on this page. Please visit our website to keep yourself abreast of any changes to this policy.
Log Data
Like many site operators, we collect information that your browser sends whenever you visit our Site.
This Log Data may include information such as your computer's Internet Protocol ("IP") address, browser type, browser version, the pages of our Site that you visit, the time and date of your visit, the time spent on those pages and other statistics.
In addition, we may use third party services such as Google Analytics and Facebook Pixels that collect, monitor and analyze this data.

Return Policy

If you purchased a product from 01, you can request a return. You'll then find out if your product is eligible for a return. You can check your Order history to verify what you've ordered from 01.

Refund Policy

When you make a qualifying return, we'll credit the full amount, less the original shipping and handling charges. Refunds are generally processed within 3–5 business days after we receive your item and find it eligible for a return.

The amount will be Credited to the Customer's 01 ID / Bank Account as per Govt. Institution Rules. Necessary Charges will be deducted as per Banks and Stock Exchange's policies.

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